Effective Date: October 11th, 2024

At Timberlake Health & Wellness, we are committed to protecting the privacy and security of our patients' personal information. This Privacy Policy outlines how we collect, use, share, and protect your information when you utilize our texting service to receive notifications about your prescriptions.

1. Information We Collect

When you sign up for our texting service, we may collect the following personal information:

• Your name
• Phone number
• Prescription information
• Other contact information necessary for service delivery

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To send you notifications when your prescriptions are ready for pickup
• To provide customer support related to your prescriptions
• To improve our services and communication methods

3. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties/affiliates for marketing/promotional purposes. Regardless of the above, text messaging originator opt-in data and consent information will not be shared with any third parties.

4. Opting Out of Further Communication

You can opt out of receiving further text messages from us at any time by:

• Replying "STOP, QUIT, END, REVOKE, OPT-OUT, CANCEL, or UNSUBSCRIBE" to any of our text messages
• Contacting us directly at (434) 237-6337

Upon receiving your opt-out request, we will process it promptly and ensure that you no longer receive notifications via text.

5. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

Timberlake Health & Wellness

22776 Timberlake Rd, Ste D, Lynchburg, VA 24502

(434) 237-6337

info@timberlakehealth.com

Thank you for trusting Timberlake Health & Wellness with your healthcare needs.